Emergency Department Manager

ID: R3739 (23805688)
Location: OR 97420 - US
Practice Type: Hospital
Salary: $100,000 to $120,000
Duration: Full Time
Contact: Donna Lopez    Call: 5412698108
Updated: 01/20/2023

The ED Manager is Responsible for daily and overall operation of the Emergency Department, including staff performance, patient care processes and outcomes, patient/family satisfaction, and prudent resource management.

PRINCIPLE DUTIES AND RESPONSIBILITIES

  • Continually assesses process and effectiveness of overall patient care on the unit
  • Selects and supervises unit staff
  • Monitors and evaluates staff performance/competency on an ongoing basis and in collaboration with the employee
  • Recognizes employee’s strengths
  • Identifies employee’s work-related needs and goals
  • Develops performance improvement plans, as needed
  • When necessary, is able to initiate and follow through with disciplinary processes
  • In collaboration with unit staff and Clinical & Professional Development staff, identifies and develops plans to address staff learning/competency improvement needs
  • Acts as a clinical resource for staff
  • Develops unit-specific policies, procedures, and clinical competencies using evidence-based standards of care
  • Prepares and monitors unit budget(s)/productivity. Identifies cost-effective systems needed to support the business of the department, taking into account business trends, resource availability, and changes in patient mix
  • Interacts with patients, seeks staff input, and analyzes unit patient satisfaction data to identify areas for improvement
  • Ensures unit performance conforms with hospital-wide quality and patient safety goals
  • Develops, monitors, and evaluates unit-specific quality improvement indicators, in collaboration with Quality Division
  • Develops and maintains effective working relationships with unit co-workers, physicians, vendors, other departments and members of the healthcare team
  • Facilitates participation of unit staff in evaluation of new products and equipment, as appropriate/requested
  • Collaborates with Director and other managers to assess overall staffing patterns, need for RN contract services
  • Investigates and addresses unit-specific physician complaints, seeks assistance from Director and/or Chief Nursing Officer when indicated


  • Bachelor’s degree or higher in Nursing or related field or currently working to obtain
  • Must have the ability to obtain a Registered Nurse License in the state of Oregon
  • American Heart Association Healthcare Provider Basic Life Support (BLS)
  • Organization approved workplace violence training or obtain within 6 months of hire
  • American Heart Association Advanced Cardiac Life Support (ACLS)
  • American Heart Association Pediatric Advanced Life Support or Emergency Nurses’ Association Emergency Nurse Pediatric Course card or obtain within 1 year of hire
  • CCRN or CEN certification preferred
  • Trauma Nurse Core Curriculum (TNCC) card preferred
  • Master’s degree in Nursing or related field preferred
  • Specialty certification in area of responsibility preferred
  • Five years experience in acute care hospital in past 10 years
  • Two years managerial or leadership experience in past 5 years